1. Acceptance of Terms
Welcome to B.K Enterprises. By accessing and using our website, you agree to be bound by these Terms & Conditions. If you have any questions, please contact us at webkaushal2008@gmail.com.
These terms govern your use of our website and services related to electrical machinery and industrial equipment. If you do not agree with these terms, please do not use our website.
2. User Account
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us of any unauthorized access
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that violate these terms.
3. Product Information & Pricing
We strive to display accurate information for our industrial equipment. However:
- Specifications: Technical specifications may vary slightly
- Pricing: All prices are in Indian Rupees (₹)
- Availability: Subject to change without notice
- Errors: We may correct pricing or specification errors
We reserve the right to cancel orders placed due to incorrect pricing.
4. Orders & Payment
- All orders are subject to acceptance
- Full payment must be received before dispatch
- Multiple payment options are available at checkout
- COD orders require cash payment at delivery
- Large orders may require advance payment
You confirm that payment details provided are valid and authorized.
5. Shipping & Delivery
- Industrial equipment is usually shipped within 2–3 business days
- Delivery timelines are estimates only
- Heavy machinery requires special handling and may take longer
- Delays caused by logistics partners are beyond our control
- Incorrect address may lead to additional charges
6. Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy. Key points include:
- Return requests within 7 days of delivery
- Equipment must be unused and in original condition
- Customized or installed machinery is non-returnable
- Technical inspection required for high-value equipment
7. Prohibited Uses
- Misuse of website or technical information
- Unauthorized copying of product specifications
- Fraudulent orders or payment abuse
- Uploading malicious software or spam
- Reverse engineering of product designs
Violation may result in account termination and legal action.
8. Intellectual Property
- All website content belongs to B.K Enterprises
- Product designs and technical specifications are protected
- No reproduction without written permission
- Trademarks and logos are our property
9. User Content
By submitting reviews, images, or technical feedback, you grant us permission to use them for marketing and improvement purposes.
We reserve the right to remove inappropriate or misleading content.
10. Disclaimer
Our website and industrial equipment are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. Proper installation and maintenance are customer responsibilities.
11. Limitation of Liability
Our liability is limited to the value of the equipment purchased. We are not responsible for:
- Indirect or consequential damages
- Loss of business or profits
- Improper installation or misuse
- Acts beyond our reasonable control
12. Governing Law
- Governed by the laws of India
- Jurisdiction: Ajmer, Rajasthan, India
- Disputes shall be resolved through arbitration
13. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the website indicates acceptance of updated terms.